Privacy Policy

Last Updated: 9/4/2025

1. Introduction

Doc.net, LLC ("Doc.net," "we," "our," or "us"), a Nevada limited liability company located in Las Vegas, NV, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at doc.net.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Email address, name, and password when you create an account
  • Health Information: Questions, symptoms, and health-related queries you submit
  • Usage Data: Information about how you interact with our Service
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Cookies: We use cookies to enhance your experience and analyze usage patterns

3. How We Use Your Information

Doc.net uses the collected information to:

  • Provide, maintain, and improve our AI health guidance services
  • Personalize your experience and deliver relevant content
  • Process and respond to your health-related queries
  • Send you technical notices, updates, and support messages
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations and enforce our Terms
  • Develop new features and services

4. Health Information Disclaimer

Important Notice: Doc.net is NOT a covered entity under HIPAA (Health Insurance Portability and Accountability Act) and is NOT HIPAA compliant. We are an educational health information service only. While we take reasonable measures to protect your information, we recommend:

  • Not sharing highly sensitive medical information
  • Using our service for educational purposes only
  • Consulting healthcare professionals for medical advice
  • Understanding that our security, while reasonable, is not medical-grade

5. Data Sharing and Disclosure

Doc.net does NOT sell, trade, or rent your personal information. We may share your information only in these circumstances:

  • With Your Consent: When you explicitly agree to sharing
  • Service Providers: With trusted third parties who assist in operating our Service (under strict confidentiality agreements)
  • Legal Requirements: If required by law, court order, or governmental regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of Doc.net assets
  • Protection: To protect the rights, property, or safety of Doc.net, our users, or the public

6. Data Retention

Doc.net retains your information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us atsupport@doc.net. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a structured, machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Do Not Track: We honor Do Not Track browser settings

8. Children's Privacy

Doc.net is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

9. Security

We implement administrative, technical, and physical security measures designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. International Data Transfers

Doc.net is based in the United States. If you access our Service from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which Doc.net does not do).

12. Nevada Privacy Rights

Nevada residents have the right to opt-out of the sale of certain personal information to third parties. Doc.net does not sell personal information. To exercise your rights under Nevada law, please contact us at the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of Doc.net after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Doc.net, LLC
Las Vegas, NV
Email: support@doc.net